Returns Policy

Unworn shoes can be returned up to 15 days from receipt. Give us a reasonable excuse and we´ll extend this by another week.

If you haven´t worn the shoes and you return them in the original shoe box, we will offer you an exchange, a credit note or a refund - whichever you prefer.

When we receive your return, we will let you know and advise you if the money has been refunded and when.

If you have any trouble please send us a mail to info@yosuru.com or call +34673916214 - we want you to be totally happy with the product and the service you receive.

When you return items it´s important to use a reputable courier that asks for a signature so that you can be assured that the shoes will reach us.

Please make sure you include some identification when you return so we know who is returning. Ideally your name and order number. It´s always good to include your telephone number and email just in case.

Thank you.